FAQs
1. Additional Insured Certificate of Insurance– what is this and why do I have to supply a certificate of insurance to the General Assembly office?
According to the Declarations of Governance, Covenants, Easements, Conditions, and Restrictions for the New Town at St. Charles General Assembly, each owner must supply an updated certificate of insurance to be kept on file in the General Assembly Office listing New Town as additional insured.
The reason is for liability purposes with all the common ground areas, such as the lakes, parks, pathways, etc.
Statement re Additional Insured Requirement
How it should read on the certificate of insurance:
Additional Insured
The New Town at St. Charles General Assembly
3307 Domain Street #1
Saint Charles, MO 63301
2. Where do I go to pick up my mailbox keys, and do I need to bring any information with me?
You may pick up your mailbox keys at the General Assembly Office at 3307 Domain Street #1, St. Charles, MO. Canal Street is located within New Town.
You must have a copy of your insurance certificate listing New Town as an additional insured, if you do not bring this with you, or it is not already on file in the General Assembly office, mailbox keys will not be dispersed.
3. Who do I contact to set up trash pick-up service?
Allied Waste Management Company
314-592-9920
Trash pick-up days are Tuesdays and Fridays
There is approximately a one month wait on the dumpster they supply, but they will begin pick-up while that is on order.
4. If I want to have a satellite dish installed, what is the process?
You will need to complete a satellite request application (Forms). You will need to complete the request, attach a copy of your plot plan showing the precise location you would like the dish to be installed, attach the $25.00 fee, and submit to the General Assembly office.
In addition, there is a $100.00 deposit that is collected at the time the application is submitted to the NTGA office. This needs to be a separate check made payable to New Town. Once the satellite dish has been inspected, and it has been verified that the dish has been placed in its approved location, this will be refunded to the homeowner.
The Town Architect has 30 days to approve and/or deny. Typically, he takes a week or so to review and make a decision.
You will then receive a letter stating the dish has been approved, whether in the location you requested or a different location. Your satellite dish installer will need to stop by the General Assembly office to obtain the permit. They will sign the permit accepting the approved location of the satellite dish. If there is a problem with the location, they must contact the General Assembly office, they should not install in a different location without the approval of the Town Architect.
New Town does not restrict anyone from having a satellite dish. The only restriction is the placement is limited due to all the common pathways, etc. If placed in a less noticeable spot, property values will continue to increase.
5. Where can I get a New Town "Home for Sale" sign?
New Town Home for Sale signs can be leased from the General Assembly office located at 3307 Domain Street #1, within New Town.
There is a $100.00 refundable deposit, that is returned when the sign is returned with all its pieces in the same condition it was leased. There is a $100.00 fee for the first three months, and a $25.00 fee for each additional month.
The General Assembly office only accepts check and money orders. The office is not equipped to accept a credit card or debit card.
The sign comes with a brochure holder, "open house" sign, and "sold" sign.
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